Shipping policy

Shipping Policy – VelvetPaws

We process orders within 1–3 business days.

Estimated delivery times:

  • United States: 7–15 business days

  • International: 10–20 business days

Please note:

  • Delivery times are estimates and may vary due to high demand, holidays, or customs delays

  • VelvetPaws is not responsible for carrier delays

Tracking information will be provided once your order has been shipped.

Customers must ensure that shipping details are correct. VelvetPaws is not responsible for orders delivered to incorrect addresses provided by the customer.

If a package is lost in transit, please contact us and we will assist you.